Contacting support
What to include so we can help quickly, and what never to send.
Please include
- Your workspace and server name, and which bot.
- Roughly when it happened, with your time zone.
- What you expected and what happened instead.
- Anything you've already tried.
Never send
- Passwords, login codes, or recovery codes.
- Full card numbers.
- Suspicious files or private messages from your members.
