Content Moderation and Enforcement Policy

1. What this policy covers

This policy explains the public governance of Advanced Moderation and Automated Response (A.M.A.R.), Moderation And Conflict Resolution Operative (M.A.C.R.O.), organization-configured moderation, ASCA platform enforcement, review, and appeals.

It does not disclose confidential processing or security architecture.

2. Separate decision layers

ASCA keeps the following concepts separate:

1. A service receives authorized content and context.
2. A.M.A.R. or M.A.C.R.O. produces a probabilistic assessment or a typed incomplete result.
3. The organization’s configured policy determines the permitted response.
4. A human or authorized automated process may review the proposed action.
5. The responsible integration attempts the action.
6. The result is recorded for audit, correction, and appeal where applicable.

An assessment is not itself an organization policy, final moderation decision, human review, or executed action.

3. Content that may be reviewed

Depending on configuration and plan, a moderation workflow may review message text, bounded conversation context, links, images, embeds, and supported files. Unsupported, oversized, unreadable, encrypted, malicious, or unavailable content must not be treated as safe merely because processing could not finish.

ASCA may use malware and file-safety controls before supported documents are read. A malicious-file signal may permit an early safety outcome without further content analysis.

4. Accuracy and limitations

Automated systems can produce false positives, false negatives, uncertainty, and inconsistent results. They can also be delayed or unavailable.

ASCA does not guarantee that moderation will detect, prevent, remove, or resolve every harmful message, file, conflict, or policy violation. Organizations must maintain appropriate rules, permissions, human escalation, and emergency procedures for their community.

5. Organization controls

Organizations may configure supported policies, response levels, thresholds, review requirements, report channels, and coordination behavior within platform and plan limits.

Where A.M.A.R. and M.A.C.R.O. are both installed, ASCA may coordinate proposed actions to avoid duplicate or conflicting outward actions. Configuration does not authorize an organization to access another organization’s records or override mandatory platform restrictions.

6. Notices and sensitive evidence

ASCA and participating organizations must limit a public enforcement notice to the information reasonably necessary to identify the action and available review process. Sensitive reports, evidence, reporter identities, case context, and detailed rationale may be disclosed only to an authorized recipient or as otherwise permitted by applicable law.

ASCA does not deliver sensitive moderation evidence through a public destination. If no authorized recipient is available, evidence delivery may be withheld or delayed; the absence of such a recipient does not authorize public disclosure.

7. Platform enforcement

ASCA may independently restrict a service, account, integration, file, or action when necessary to protect platform security, service integrity, users, legal process, or the rights of others.

Organization enforcement and ASCA platform enforcement are separate. ASCA does not become the organization’s adjudicator merely because it provides moderation tools.

8. Review, correction, and appeal

Where required by applicable law or the governing service terms, ASCA will provide a documented review process for an ASCA platform action. Organizations remain responsible for any review or appeal process governing their own moderation decisions. A review may consider whether:

• The wrong content, account, or revision was evaluated.
• Required context was unavailable.
• The organization policy or permission was misapplied.
• Processing was incomplete or uncertain.
• The outward action failed or exceeded its authorized scope.

An appeal does not guarantee reversal. Content may remain restricted while a credible safety or security risk is reviewed.

9. Data handling

ASCA protects moderation information with scoped access, encrypted transport, private storage, application-level encryption for selected sensitive fields, separation of keys and encrypted records, and restricted operational access.

ASCA does not authorize moderation content for unrelated model training. Connected platforms remain subject to their own privacy, access, and data practices.

10. Prohibited reliance

Do not rely on A.M.A.R., M.A.C.R.O., or an ASCA moderation record as legal, medical, mental-health, emergency, employment, school-discipline, or law enforcement advice. High-impact decisions require the organization’s appropriate authorized review.

11. Contact

Questions or review requests may be sent to [email protected]. Do not send unnecessary message content, illegal files, or private evidence through ordinary email.